Refund policy

We want you to shop with confidence at Homelunexa.

📅 Return Window

• Customers may request a return or exchange within 30 days of delivery.

✅ Eligibility Conditions

To be eligible for a return:

• Item must be unused and in original condition
• Item must be returned in original packaging
• Proof of purchase is required

🔁 Free Returns

• We offer free return or exchange within 30 days for eligible items.

💳 Refunds

• Once your returned item is received and inspected, we will notify you of approval status.
• Approved refunds will be processed within 5–10 business days to the original payment method.

⚠️ Non-Returnable Cases

• Items damaged due to misuse
• Items returned without authorization